Below FAQs are some common concerns of Buzbug products, if you have other questions, please send an email to support@buzbug.com.
Is it normal to make a loud noise while killing mosquitoes?
The working theory of the electronic mosquito killer is to use trap lamps to attract mosquitoes and then kill them instantly by electrostatic shock. There is no chemical volatilization so that it is a very environmentally way to kill mosquitoes. The shortcoming is that when mosquitoes hit the grid, there will be an electric shock sound.
Is it warm while turned on?
We use the blacklight bulb, so the unit itself does not generate heat. The bulbs get as warm as standard fuorescent bulbs.
Why are there still mosquitoes with a mosquito killer at home?
There is too much attraction around mosquitoes except the trapping light from the device, such as people, pets, lights at home, etc. Mosquitoes will be only interested in other things when people or animals are not around. This is a natural drive. Tip 1: Leave the house, only with the electric mosquito killer on. Tip 2: Add food attractants to trap mosquitoes can carry out better performance of the device.
Why do some flies stop on the electric grid without death?
Flies are bigger than mosquitoes. So, killing flies at a time depends on the flying postures and the collision place on the grid. Therefore, it’s may only make flies dizzy with one-time shock.
Can I use it with my dogs being inside the apartment? Is it safe?
As a chemical-free alternative, it’s safe and environmental-friendly to employ in houses, businesses, food preparation areas, and other indoor areas. The device is also equipped with a protective grid to keep your kids and pets free of the internal electrified grid.
How to maintain it ?
It's dangerous to have too many insects remain on the electronic grid. To avoid accidents occurring, we need to clean the gird regularly. First, turn off the power, use a screwdriver with an insulated handle to drain the remained electricity. You may hear the sound of electric shock. After confirming that there is no power, using a dry brush to clean the electric grid.
Why did the product I received not work (with light off)?
The high-efficiency UV lamps we well-chosen are made of glass and are fragile. If you receive a product that doesn't work or the lamp cannot light up, it may be damaged during transportation. Please contact us and we will provide a free service. New bulbs will be delivered to you for replacement.
How can I get the best effect of my mosquito killer?
You can close the doors and windows first and then turn on the mosquito killer. It is also better for people to leave home for at least one or two hours, because mosquitoes are also keep moving. For flies, you can use bait and put it in the mosquito storage box to attract them.
Why is my mosquito killer not working (lights off)?
1. There is a big chance that the electronic mosquito swatter is out of battery. Please recharge it and try again. 2. The switch or the light might be broken during transportation. Please contact us and we will send you a new one.
Is it normal to make a loud noise while killing mosquitoes?
The working theory of the electronic mosquito swatter kills mosquitoes instantly by electrostatic shock. There is no chemical volatilization so that it is a very environmentally way to kill mosquitoes. The shortcoming is that when mosquitoes hit the grid, there will be an electric shock sound.
How should I clean and maintain my mosquito killer?
Plug out the product and clean the grid with a soft brush.