REGISTER YOUR BUZBUG PRODUCT FOR
12 MONTHS WARRANTY
Warranty
Thank you for your interest in the products and services of Buzbug.
This Limited Warranty applies to physical goods, and only for physical goods, purchased from Buzbug.
What does this limited warranty cover?
- This Limited Warranty covers any defects in material or workmanship under normal use during the Warranty Period.
- During the Warranty Period, Buzbug will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
- Buzbug will re-ship the entire product or lamp accessories.
How long does the coverage last?
- The Warranty Period for Physical Goods purchased from Buzbug is 1 year from the date of purchase.
- A replacement Physical Good or part assumes the remaining warranty period of the original Physical Good.
What does this limited warranty not cover?
This Limited Warranty does not cover:
- Conditions, malfunctions, or damage not caused by defects in material or workmanship.
- Damage resulting from unauthorized modification of the product.
What do you need to do?
At Buzbug, we value your business and are committed to providing you with the best possible service. To receive warranty service, you must first contact us so we can identify the issue and determine the best solution for you.
You can reach us through our website's support chat (click Chat Now) or by emailing us at support@buzbug.com. We will respond promptly after receiving your message.
Please include the following information:
- Order ID
- Brief description of the issue
- Full name
- Complete shipping address
- A short video or photo (to help us prioritize and resolve the issue more quickly)
We’re here to help and will make sure you receive the best possible solution.